About the Role
Fourth Monkey is seeking a dedicated and enthusiastic individual to join the team as an Academic Administrator to join a dynamic staff team based in its North London training centre. This role is about supporting student success.
Requirements
Experience
Required
2yr+ experience working an administrative role, ideally within a Higher Education institution
Demonstrable experience of working with policies, processes and procedures, ideally within a Higher Education institution or similar environment
Proficiency in Customer Relationship Management (CRM) and Virtual Learning Environment (VLE) systems
Demonstrable knowledge and experience of Microsoft Teams and incorporated operating software
Demonstrable rigour in reporting and administrative coordination
Desirable
Educated to degree level, or relevant qualification
Skills
Required
Excellent communication skills; both written and verbal
Understanding and experience of adhering to data privacy standards
Attention to detail
Organisational skills; planning skills; analytical skills; critical thinking skills
Problem-solving skills
Computer skills
Multi-tasking abilities
Integrity, honesty
Desirable
Valid DBS
Awareness of HE, OfS compliance and standards
Job Responsibilities
Course Development
Administrative support for the Academic Services and Senior Management teams. Administration and implementation of organisational policies, procedures and processes.
Student Development
Support the training department with the administrative, implementation and development of learning structures.
Practitioner Liaison & Management
Support the Director of Training to maintain and develop a cohort of high calibre practitioners and industry professionals, ensuring effective and appropriate contractual arrangements.
Course Management/Co-ordination
Support the Director of Training as part of the Training & Academic Services team to schedule, monitor and coordinate the variables of each course.