About the Role
Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Student Services & Welfare Coordinator. The role undertakes primary responsibility for all Student Services and Wellbeing matters at Fourth Monkey.
Requirements
QUALIFICATIONS & EXPERIENCE
REQUIRED
At least 2 years’ experience of working in a student services or safeguarding role, ideally within a Higher Education institution
Knowledge of the Higher Education sector; in particular, of student services management and administration
Knowledge and understanding of Disabled Student Allowance processes as well as a comprehensive knowledge of disability and equality legislation
Educated to degree level, or relevant qualification
Demonstrable rigour in reporting and administrative management
SKILLS
REQUIRED
Excellent people management and interpersonal skills, and experienced in managing all aspects of the student / client relationship
A full understanding of and the ability to demonstrate best practice in safeguarding
Understanding of data privacy standards
Strong communication skills, both written and verbal
Organisational skills; planning skills; analytical skills; critical thinking skills, multi-tasking & problem solving abilities
Integrity, honesty
DESIRABLE
Proficiency in Customer Relationship Management (CRM) and Virtual Learning Environment (VLE) systems
KNOWLEDGE & UNDERSTANDING
REQUIRED
An awareness of Higher Education learning / arts training environments
An understanding of Higher Education procedures, data processing and reporting
DESIRABLE
Knowledge and understanding of SFE and other funding bodies
An understanding of, and interest in, the work of Fourth Monkey
PERSONAL QUALITIES
REQUIRED
Well-motivated, person-orientated and driven
Excellent interpersonal skills and willingness to work as part of a small team and on one’s own initiative
Flexibility within a changing environment
A commitment to our accessibility and inclusion principles