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Academic Administrator

The Monkey House, Seven Sisters Road, Greater, London, UK

Job Type

Full-Time, Permanent

Salary

£28,000-32,000 pa

About the Role

Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Academic Administrator to join a dynamic staff team based in the North London training centre. The successful candidate will play a vital role in helping Fourth Monkey achieve its organisational objectives, including providing essential support to the Director of Training and the Senior Management team managing compliance and best practice in the coordination of student attainment and assessment and compliance with OfS regulations.

This job pack contains full details in relation to the job role and the job specification. We ask candidates to please read all the information carefully before applying.

Fourth Monkey is committed to creating a diverse and inclusive environment in which everyone can thrive.

The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.

This role is about supporting student success.

Requirements

Key Responsibilities

Course Development
  • Support the Academic Services team in the administration of documentation that is compliant with Ofs regulations and to support internal processes and procedures to maintain and develop best practice, attainment and student experience 

  • Support the Senior Management team on the administration and implementation of organisational policies and procedures 

  • Administrative support, proofing and drafting of communications where appropriate 

Student Development
  • Support the training department with the administrative implementation and development of bespoke learning support structures for each student with clear learning and training goals in line with their academic objectives 

  • Administer the monitoring and evaluation of student achievement against learning goals and relay all outcomes to our academic partners 

  • Administer the coordination of assessment and feedback processes with the Training & Academic Services team 

  • Be a point of contact for our student body in relation to administrative queries

  • Support student attendance monitoring 

Practitioner Liaison & Management
  • Support the Director of Training to maintain and develop a cohort of high-calibre practitioners and industry professionals to deliver course material and course productions

  • Support the Director of Training to ensure effective and appropriate contractual arrangements are administered and in place with all practitioners and course associates in order to protect the best interests of Fourth Monkey and its students

Course Management/Co-ordination
  • Timetable, assessment and building scheduling responsibilities

  • Respond to enquiries from external and internal stakeholders by email, telephone or in person

  • Prepare materials and help coordinate internal audition days, assessments and short course projects 

  • Support the Director of Training as part of the Training & Academic Services team to prepare course training materials

  • Carry out day-to-day student liaison 

  • Support the Academic Services team in the reporting and documenting of student progress reports and assessments 

  • Support the Director of Training and Heads of Courses to book and coordinate practitioner, overseeing timetabling, logistics and contracts

  • Support the Director of Training to set up and maintain training schedules

  • Support the management and overview of student punctuality and attendance in line with policies and procedures 

  • Following established policies and procedures, support our in-house Welfare and Learning Support provision for students where appropriate and necessary 

  • Support the maintenance of student records in appropriate databases in line with data-protection policy and accreditation needs

  • Coordinate and regularly update all graduate records 

  • Update student records to note progress against learning/performance goals 

  • Maintain a database of tutors, practitioners and associates

  • Ensure that learning/teaching resources are available and stored securely  

  • Respond to student course enquiries 

Other Responsibilities
  • Adhere to Fourth Monkey’s policies and procedures, working within the wider protocols and maintaining good liaison with other teams across the organisation

  • Be an ambassador for Fourth Monkey at public-facing events 

  • Champion the Fourth Monkey brand, messages, and communications initiatives to raise the profile and impact of Fourth Monkey

  • Ensure the effective delivery of the Fourth Monkey Strategic Plan and the Fourth Monkey Strategic Objectives

  • Maintain good liaison with all teams across the organisation

  • Undertake other duties from time to time, as requested by the Director of Training / Chief Executive

Qualifications & Experience

REQUIRED

  • At least two years’ experience of working in an administrative role, ideally within a Higher Education institution

  • Demonstrable experience of working with policies, processes and procedures, ideally within a Higher Education institution or similar environment 

  • Proficiency in Customer Relationship Management (CRM) and Virtual Learning Environment (VLE) systems 

  • Demonstrable knowledge and experience of Microsoft Teams and incorporated operating software

  • Demonstrable rigour in reporting and administrative coordination 

DESIRABLE

  • Educated to degree level, or relevant qualification

Skills

REQUIRED

  • Excellent communication skills; both written and verbal 

  • Understanding and experience of adhering to data privacy standards

  • Attention to detail

  • Organisational skills; planning skills; analytical skills; critical thinking skills

  • Problem-solving skills

  • Computer skills

  • Multi-tasking abilities

  • Integrity, honesty

DESIRABLE

  • Valid DBS

  • Awareness of Higher Education, OfS compliance and standards

Knowledge & Understanding

REQUIRED

  • An understanding of Higher Education procedures, data processing and reporting

  • An understanding and knowledge of database management 

  • Demonstrable budget management knowledge and experience


DESIRABLE

  • Strong and demonstrable knowledge and understanding of best practice within an educational setting, specifically Higher Education 

  • An awareness of Higher Education learning / arts training environments 

  • An understanding of pastoral practices, needs and procedures in educational establishments 

  • An understanding of, and interest in, the work of Fourth Monkey

  • An awareness of the wider arts education sector 

  • Experience of working with timetabling software and student records systems  

Personal Qualities

REQUIRED

  • Well-motivated, target-orientated and results driven

  • Excellent interpersonal skills and willingness to work as part of a team and on one’s own initiative

  • A passion for access to arts education for all, and for contributing to an inclusive and representative creative sector

  • Flexibility within a changing environment

Download Full Job Description & Application details 

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